Campus Offices and Resources
CAMPUS OFFICES AND RESOURCES
ACCESSIBILITY SERVICES
The Accessibility Services Office (ASO) is committed to providing an equal educational opportunity to students with disabilities by ensuring equal access to all programs and activities of the College, in accordance with the ADA Amendments Act of 2008, the Americans with Disabilities Act of 1990 and section 504 of the Rehabilitation Act of 1973. Under these federal laws, students are eligible for services through this office if they have a physical or mental impairment which substantially limits a major life activity. Within post-secondary education, these laws further define eligible students as those who are, independent of disability, otherwise qualified for admission and participation in SUNY Adirondack’s programs and activities. Our goal is to ensure that all qualified students are provided the same opportunities available to the general college population. We achieve this goal by providing our students with accommodations and a variety of auxiliary aids and support services. The Director of Accessibility Services and/or their designee meet with each student wishing to register with the ASO and to discuss the procedure for arranging accommodations based on each student’s disability(s), needs, and appropriate documentation.
Students who wish to use the accommodations for which they are eligible should meet early in the semester to have accommodations arranged in advance and work closely together with the ASO to ensure accommodations are pursued and received appropriately. For more information or to register with the Accessibility Services Office, please call
(518)-743-2282 or email the office at access@sunyacc.edu.
ATHLETICS
SUNY Adirondack offers a variety of athletic opportunities. From our intercollegiate athletic programs to our recreation programs, students at SUNY Adirondack have a broad choice in their level of involvement.
Team Mascot: Timberwolves
Team Colors: Forest Green and Gold
WOMEN MEN
Basketball Golf Baseball Basketball
Soccer Softball Golf Soccer
Volleyball
All programs are affiliated with the National Junior College Athletic Association, NJCAA Division III, Region III and the Mountain Valley Collegiate Conference.
For further information on intercollegiate programs, contact Maxx Sweet, Assistant Director of Athletics at sweetm@sunyacc.edu or visit https://www.sunyadktimberwolves.com/ and follow on Instagram at SUNYADK_Sports, Facebook at SUNY ADK Athletics and X at @SUNYADK_Sports.
CAMPUS SAFETY
At SUNY Adirondack, the safety and well-being of our students, faculty, staff, and visitors is a high priority. A safe and secure environment can be achieved only through the cooperation of all members of the campus community. Everyone must assume responsibility for their personal safety and the security of their personal belongings by taking common-sense precautions.
Campus Reporting and Prevention
Campus safety and law enforcement is coordinated by the campus Public Safety Office. The office has a force of sworn officers that meet the high standards of training administered by New York State’s Division of Criminal Justice Services. The officers also undergo continuous training to improve their skills.
Campus Public Safety Officers conduct foot and vehicle patrols throughout the campus and residence halls 24 hours a day, 365 days a year. The office of Public Safety’s objective is to provide a safe learning environment and protect the lives and property of students, employees and visitors pursued within the framework of the College’s policies, rules and regulations and all local, state and federal laws.
Victims and witnesses are encouraged to report crimes to be investigated or can do so on a voluntary and confidential basis. These reports will be filed for informational purposes only for inclusion in the College’s annual crime reporting.
Official investigations of criminal offenses are conducted by Public Safety and the appropriate local law enforcement authority.
The investigation of crimes committed on College property falls under the jurisdiction of the Public Safety Office. Public Safety works closely with local law enforcement agencies including the Glens Falls Police Department, Warren and Saratoga County Sheriffs, and/or the New York State Police to assist with incidents that occur on or off campus and involve College students or employees. If Public Safety determines that a serious crime or felony has been committed, Public Safety will refer the case to the appropriate local law enforcement agency and assist in its investigation.
If an incident occurs that the College feels may have an effect on the safety and wellbeing of the College community, information concerning the incident will be communicated by one or more of the following communication channels: RAVE app, College Emergency Notification System text or email, paper flyers, bulletin boards, and the College’s website.
Safety Related Programming
Periodically, the College offers presentations about personal safety to the College community. A Safety Committee meets throughout the year to keep abreast of current issues and concerns. The committee suggests methods of keeping staff and students informed of campus safety issues.
THE CENTER FOR READING AND WRITING (CRW)
The Center for Reading and Writing offers students the opportunity to discuss papers and reading materials from any course. Writing consultants will help with brainstorming ideas, organizing, revising and editing, and can share strategies for successful textbook reading.
The CRW is located on the first floor of the library and is open five days a week. Students can be tutored in person or online. Assistance is also available at the Saratoga campus. Check the Center’s web page at http://www.sunyacc.edu/academics/center-reading-and-writing for hours and schedule.
COLLEGE BOOKSTORE
The College Bookstore, operated by Barnes & Noble and the Faculty Student Association, carries a wide variety of school supplies, College apparel, textbooks, and other related materials. The Bookstore’s income helps to support a variety of college activities. The BookSmart program is maintained by the College Bookstore. Booksmart is added to your bill and all your textbooks will be available for pickup prior to the start of classes. Students are able to opt out of the Booksmart program if they choose to do so.
Regular hours: Monday - Friday: 8 a.m. - 4 p.m.
Summer hours: Monday - Thursday, 8a - 4p and Friday, 8a - 1p
Call the Bookstore at (518) 681-5621 for further information or visit their website at: http://sunyacc.bncollege.com
THE COMMUNITY HUB
The Community Hub at SUNY Adirondack was established to identify and assist students with non-academic needs. We want you to reach your educational goals at SUNY Adirondack and beyond! The Hub provides one-on-one support and connections to community and campus resources such as, on campus counseling and tutoring, health insurance, SNAP benefits, community counseling, treatment for substance & alcohol use disorders, housing resources, transportation assistance and more. To access Hub Services please use the referral form located at http://www.sunyacc.edu/student-success/community-hub and someone will contact you within 48 hours; or email Hub Coordinator Tara Booth at bootht@sunyacc.edu.
COUNSELING
You may find it helpful to meet with a mental health counselor who can assist you in navigating the challenges you may face during College. Our counseling staff is dedicated to supporting your mental health and wellness goals, offering guidance on anxiety, depression, stress management, effective communication, and personal or relationship concerns. To schedule an appointment, call 518-743-2278, email counseling@sunyacc.edu, or visit the Counseling Center in Washington Hall. Counseling services are free, confidential, and provided by Licensed Mental Health Counselors who specialize in helping college students succeed.
DINING SERVICES
SUNY Adirondack offers several dining options on campus. There is a full-service food court serving breakfast, lunch, and dinner daily operated by Chartwells located on the ground floor of the Student Center. For hours of operation, visit https://dineoncampus.com/sunyacc.
SUNY Adirondack has partnered with Chartwells Dining Services to provide discounted, tax-free meal plans for both residential and commuter students. For more information, please visit https://dineoncampus.com/sunyacc and click the meal plan tab at the top of the page.
Beverage and snack vending machines are also available in each building, including at the Saratoga campus. There are hot and fresh vending machines in Scoville Learning Center and the Residence Hall. For more information, please contact the Faculty-Student Association of SUNY Adirondack at (518) 681-5610.
For student clubs and other larger functions, Chartwells Dining Services provides catering experiences. For more information about catering services, please contact the Catering Manager at ext. 5606 or (518) 681-5606.
EVENTS SERVICES
Events Services works with outside organizations to manage rental and event coordination for the College’s Queensbury and Saratoga campuses. The College offers a variety of exceptional event venues, anchored by Northwest Bay Conference Center, a 3,500-square-foot, state-of-the art facility in Adirondack Hall. For more information, please call (518) 743-2296 or email events@sunyacc.edu.
FINANCIAL AID
The mission of the SUNY Adirondack Financial Aid Office is to promote equal access to higher education by providing assistance to students who, without such aid, would be unable to attend college. Approximately 75% of all SUNY Adirondack students (about 80% of full-time freshmen) receive some form of financial assistance, sharing roughly $20 million annually.
Financial aid comes in three forms: grants and scholarships (which do not have to be repaid), loans (which must be repaid with interest after separation from the College), and jobs on campus (students receive bi-weekly paychecks for hours worked). For names, descriptions, and eligibility requirements of each program refer to either the SUNY Adirondack Catalog, or the Financial Aid section of the SUNY Adirondack web site at www.sunyacc.edu. At SUNY Adirondack, the optimal time to apply for aid is June 1 for the fall semester and December 1 for spring classes. You may apply after the academic year has begun but may not be eligible for as much funding since it is awarded on a first-come, first-serve basis. Common financial aid applications include the Free Application for Federal Student Aid (FAFSA) for federal aid, the Express TAP Application (ETA) & Excelsior Scholarship applications for NYS aid, and the Master Promissory Note (MPN) for federal loans.
You must reapply for aid by filing a FAFSA every academic year.
After you have been deemed financially eligible for aid by federal and/or state agencies, you must meet certain standards of academic progress to continue to receive funding in subsequent semesters. These are referred to as standards of Satisfactory Academic Progress and are different for federal aid programs (Pell Grant, SEOG Grant, Direct Stafford and PLUS Loans, and federal work-study), and New York State programs (TAP, APTS, state scholarships).
The financial aid section of the SUNY Adirondack Catalog and website contain charts showing the specific standards students must meet as they progress toward completion of their SUNY Adirondack degree or certificate.
Only classes required for a SUNY Adirondack degree or certificate qualify for financial aid eligibility, so be mindful of repeated classes or excessive electives.
Financial aid recipients will also want to check with the Financial Aid Office before withdrawing from a class or classes due to a mandate which requires SUNY Adirondack to recalculate award amounts within a semester. As such, ask the Financial Aid Office if your current and/or future semester aid will be affected if you withdraw from a class or from the College. In other words, the amount you were awarded for a particular semester may have to be reduced if you withdraw from class(es). You may be required to repay a portion of your financial aid to the College.
The Financial Aid Office is located in Warren Hall and is open 8 a.m. to 4 p.m. each weekday. If you need to make an evening appointment with a representative, please call (518) 743-2223 or email finaidoffice@sunyacc.edu.
We encourage all students to regularly monitor their Student Banner account and student portal. Students can review financial awards, monitor outstanding requirements (documents); accept offered awards (loans and work-study); and view how their financial aid is applied to their bill (in the Student Accounts section under Account Detail by term).
FITNESS CENTER
The Fitness Center is located in the Residence Hall on SUNY ADK campus. All current SUNY Adirondack students have access to the Fitness Center and regularly scheduled hours are: Monday through Friday 8am-9pm, and Saturday and Sunday 12pm-6pm.
Students must present a valid SUNY Adirondack ID or Plattsburgh ID card each time they enter the facility to gain entry.
The fitness center and wellness programs promote healthy lifestyles and physical wellness through personal workouts, group exercise sessions, fitness events, informal gym activities and individual instruction (appointment needed). The fitness center offers state-of-the-art equipment including treadmills, recumbent and upright bikes, ellipticals, weight machines, and a wide selection of free weights. Individual training and assistance for all can be scheduled through the Director of Health and Wellness (Tobey Gifford) at giffordt@sunyacc.edu.
By entering the SUNY Adirondack Fitness Center, you are entering at your own risk and agree to abide by the policies and procedures set forth by the Fitness Center staff, the SUNY Adirondack Code of Conduct and Office of Residence Life Handbook.
THE FOOD SOURCE
The Food Source is part of the Community Hub and offers a variety of free groceries and personal care items to all students with sites in Washington Hall (open to all students) and the Residence Hall (open to residential students only). Students are invited to utilize the food source 1x per week to supplement their grocery shopping. No appointment necessary! The Food Source is open during the fall and spring semesters M-F 8:30am-4pm. If you have questions, call (518) 743-2247.
FOUNDATION SCHOLARSHIPS
Each spring semester, just prior to spring break, there is an opportunity to apply for numerous scholarships through the SUNY Adirondack Foundation and coordinated by the Financial Aid Office.
This information is posted when available and scholarships are awarded prior to the next fall semester. For more information, please call the Financial Aid Office at (518) 743-2223.
LIBRARY
The SUNY Adirondack Library, located in the Scoville Learning Center, provides a variety of services that support the College curriculum. Reference librarians are available on a walk in basis to assist students with research assignments in person, or via text, phonecall, or email. They can also arrange research appointments with a librarian in person, by phone, or zoom.
A limited collection of textbooks for heavily enrolled courses is on reserve near the Research Help Desk on the second floor. Reserve items must be used in the library. To borrow library books at the Library Services Desk, students need to show a SUNY Adirondack student ID or other photo ID.
A variety of seating is offered on the top floor and the library has two group study rooms and two individual study rooms, both of which can be reserved on the library's website or with library staff. Wireless internet access is available.
The library maintains a circulating collection of about 35,000 books on the upper level. Students may browse several print periodicals and view hundreds of academic DVDs in the library. Students may request materials not owned by the library through the interlibrary loan resource-sharing service.
On the library’s website, students can access over 120 research databases, more than 280,000 electronic books, millions of articles from more than 130,000 magazines, newspapers and journals, and more than 100,000 streaming videos and documentaries.
Librarians have created more than 100 library research guides posted on the library’s website, customized to course assignments, as well as tutorials on doing effective college-level research.
- SUNY Adirondack Library website: https://library.sunyacc.edu
- Chat with a Librarian: Use the chatbox on the library website to be connected
- Text a Librarian: (518) 203-1073
- Email a Librarian: librarian@sunyacc.edu
- SUNY Adirondack Library phone number: (518) 743-2260 (staffed when library is open).
- Current hours are posted on the library’s website https://library.sunyacc.edu. Hours vary during the summer, holidays and college breaks.
MATH ENGINEERING AND COMPUTER SCIENCE (MECS) TUTORING CENTER
The MECS Tutoring Center provides SUNY Adirondack students with free tutoring in math, computer science, and information technology. The Center is located in the rear of the Library (first floor). Faculty and student tutors are available on a friendly “walk-in” basis, and the lab is open six days a week. A schedule of hours and tutors is posted early each semester.
OFFICE OF CONTINUING EDUCATION
The Office of Continuing Education is located in the north end of Adirondack Hall. It is committed to providing a comprehensive variety of high-quality non-credit programs and courses that reflect the lifelong learning interests of our local community. Open enrollment classes are offered in the fall, spring, and summer terms, and contract training is available year-round based on business and industry needs. Courses are taught in the areas of: youth programming, professional development and career training, personal enrichment and adventure sports. This office is dedicated to enhancing the personal and professional development of individuals in the public sector, private industry, and the community at large. Classes vary in length and scope and are held on the Queensbury campus, Seasoned Restaurant (SUNY Adirondack Culinary in Glens Falls), SUNY Adirondack Saratoga campus, Saratoga Springs School District, online, and at various locations throughout the community. For further information, please call (518) 743-2238, email conted@sunyacc.edu or visit https://www.sunyacc.edu/programs-courses/continuing-education.
RESIDENTIAL LIFE
The Residential Life Office focuses its energy on the co-curricular experience, which is an important and valued component of a student’s development. Students are provided with opportunities to strengthen their educational objectives through the living and learning process in a residence hall, and through participation in an assortment of student organizations and activities. The program considers students’ educational and social needs, safety and health standards, and the overall educational objectives of SUNY Adirondack. For more information, please call 518-832-7785 or email reslife@sunyacc.edu.
ROBERT HUTCHINSON CHILD CARE CENTER
The Robert Hutchinson Child Care Center is managed by the FSA and is operated by the Warren County Head Start Program. The Center is available for children of students, faculty, staff, and the community, with priority given to children of SUNY Adirondack students.
The center is open Monday – Thursday, 7:30 a.m. – 5:00 p.m., Friday, 7:30 a.m. – 2:00 p.m. during the school year, as well as during special vacations of the College. More information and enrollment forms are available through the FSA Office.
STUDENT LIFE OFFICE
The Student Life Office shares a suite with the Student Senate and the College Activity Board, on the second floor of the Student Center. This office contains information on The Student Senate, College Activity Board, clubs, organizations, events, and volunteer opportunities, as well as marketing for various events on campus. Additionally, the office manages the Student Center, the Cloister Community Conference Room, campus ticket sales, student ID’s, and CDTA Bus services for the campus.
Pack Life is the online cloud-based platform that the Student Senate adopted for programs, events, and student organizations on the SUNY Adirondack campus. Pack Life is managed by the Student Life Office and is the official means of communication for all clubs, organizations, Student Senate, and the College Activity Board. Pack Life enhances the way students engage with the campus by providing 24/7 access to information, communications, and activities. For more information about Pack Life refer to the Student Organization Handbook and/or visit https://sunyacc.campuslabs.com/engage/
For more information about the Student Center and/or the services provided by the Student Life office, call (518) 743-2251 or email deanofstudents@sunyacc.edu.
TITLE IX COORDINATORS
The Title IX Coordinators are extensively trained in sexual violence response and have broad knowledge of available resources and services both on and off campus. The Title IX Coordinators are here to help navigate the process should anyone wish to report any instance of sex discrimination, sexual harassment, and/or sexual violance.
For more information, email the Title IX office at titleix@sunyacc.edu or contact the Title IX Coordinator, Lottie Jameson, jamesonl@sunyacc.edu, or in Washington Hall.
The Deputy Title IX Coordinator, Mindy Wilson, can be reached at wilsonm@sunyacc.edu, or in Washington Hall.
REGISTRAR'S OFFICE
CHANGE OF ADDRESS
The College will need to communicate with students on a recurring, as well as on an emergency basis. Students should make timely updates to their telephone and address changes via Self-Service Banner or with the Change of Address Form available on the Registrar website: https://www.sunyacc.edu/offices-departments/registrars-office. This will ensure the College’s ability to contact students as necessary. The official Student Address policy is available in the College Catalog.
CHOSEN AND LEGAL NAME POLICY
SUNY Adirondack welcomes and supports student’s personal expression, within community standards, to use a chosen first name other than their legal first name to identify themselves. The Chosen First and Legal Name policy for the College is available in the College Catalog and outlines where chosen and legal names will be used
Students can request a chosen first name using the Chosen First Name Request Form. The electronic form is available on the Registrar Office forms portion of their website: https://www.sunyacc.edu/offices-departments/registrars-office.
Legal Name changes should be done utilizing the Name Change Authorization form available on the Registrar website: https://www.sunyacc.edu/offices-departments/registrars-office.
Name change questions should be referred to the Registrar by stopping at the office located in Warren Hall or by emailing registrar@sunyacc.edu. Students should go to the Student Life Office for a reprint of the Wolfcard, if needed. Housing students should speak with the Residence Life staff for housing roster related questions.
DIRECTORY INFORMATION AND FERPA
The Family Educational Rights and Privacy Act of 1974 (FERPA) is a federal law that establishes the privacy rights of students with regard to educational records. The following information is considered Directory Information as defined by FERPA:
a. Name
b. Address
c. Credit hours earned
d. Date(s) of attendance
e. Date of Birth
f. Enrollment Status
g. Graduation and degrees awarded
h. Honors and awards
i. Major field of study
j. Phone number
k. Student campus email address
FERPA states that directory information may be released without student authorization unless the student notifies the Registrar in writing that the following information should not be released. Students who want the information withheld from being released may do so by filing a Request to Withhold Information Form which is available on the Registrar website: https://www.sunyacc.edu/offices-departments/registrars-office. Additional information is available in the College Catalog.
FERPA AUTHORIZATION SURVEY
The College cannot discuss a student’s account with anyone other than the student over the phone or in person unless the student completes the FERPA Waiver Authentication Survey. This Survey authorizes the College to release information to the person if the individual provides the password the student created on their survey. To create a FERPA password and set up access, the student must complete the FERPA Waiver Authentication Survey in Self-Service Banner.
PRIORITY REGISTRATION
Priority Registration is for currently enrolled and matriculated students. The registration eligibility date is based on the number of earned credits. Registration dates and additional information is available on the Registrar website: https://www.sunyacc.edu/offices-departments/registrars-office
SOLOMON AMENDMENT
The Solomon Amendment requires by federal law that the College release directory information to military recruiters when requested. Information is released based on the Student Records policy in the College Catalog.
STUDENT RECORDS: DIPLOMAS, ENROLLMENT VERIFICATIONS, IMMUNIZATIONS AND TRANSCRIPTS
Student Records are managed by the Registrar’s Office. Students can order official transcripts and replacement diplomas with Parchment. Information and the order form link for an Official Transcript is available via the College’s website: https://www.sunyacc.edu/transcript-requests. The current cost of transcripts and replacement diplomas are available under the Tuition and Fees section of the College Catalog.
Unofficial copies of student transcripts are available at no cost online in Self-Service Banner. Enrollment certifications and immunization records are available at no cost via an email request to registrar@sunyacc.edu.
VETERANS EDUCATION BENEFITS
The Registrar and School Certifying Officer coordinates veterans educational benefits with the Veterans Administration, including Montgomery GI Bill (Ch. 30), Vocational rehabilitation for Veterans with service-connected disabilities (Ch. 31), Post 9/11 GI Bill (CH 33), Dependents Educational Assistance (DEA) *(Ch. 35),*MGIB Selected Reserve (Ch. 1606), and Reserve Educational Assistance Program (REAP) (1607). The School Certifying Officer (SCO) certifies all VA education claims and will assist you with any questions you may have regarding your education benefits. The SCO can be reached at (518) 743-2200 ext. 2373. A New York State Veterans Benefit Advisor is available in the Randles Veterans Resource Center intermittently and processes all applications for VA education benefits as well as all other earned benefits. The College operates Pfc Dwyer Veteran Peer-to-Peer Support Program with an office located in the Student Center. The Dean for Student Affairs office can answer any additional questions about Veteran Services by emailing deanofstudents@sunyacc.edu or calling 518-743-2277.